Privacy Policy

Privacy Policy

  1. Introduction

Welcome to Guest Match Pro (“we,” “us,” or “our”). We are committed to protecting your privacy. Guest Match Pro is a branded product produced and maintained by Rawvoice, Inc. (the “Company”). Rawvoice, Inc. is a company that has been supplying creators with services since 2005. Thank you for choosing us as your assistant in the creator world. 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the “Platform”).

Please read this Privacy Policy carefully. By using the Platform, you agree to the terms of this Privacy Policy. If you disagree with the terms, you should not use the Platform.

  1. Information We Collect

We collect information that you provide directly to us, information that is collected automatically, and information from third parties.

  1. Information You Provide to Us:
  • Account Information: When you register for an account as a Creator or Guest, we collect personal identifiers such as your name, email address, and password.
  • Profile Information: You may choose to provide additional information for your public profile, such as a profile picture, a biography, areas of expertise or interest, professional credentials, social media links, and other content you wish to share.
  • Payment Information: When you pay for a subscription or listing fee, you will provide payment information, such as your credit card details, directly to our third-party payment processors (e.g., Braintree, PayPal). We do not store your full payment card details on our servers.
  • Communications: If you contact us directly for support or other inquiries, we will collect your name, email address, and the contents of your message.
  • User-Generated Content: We collect any reviews, comments, or other content you post on the Platform.
  1. Information We Collect Automatically:
  • Usage Data: We automatically collect information about your interactions with the Platform, such as the pages you view, the links you click, your search queries, and the dates and times of your visits.
  • Device Information: We collect information about the device you use to access the Platform, including your IP address, operating system, browser type, and device identifiers.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Manage the Platform: To operate our services, facilitate connections between Creators and Guests, display user profiles, and process transactions.
  • To Communicate With You: To send you service-related announcements, security alerts, support messages, and administrative updates.
  • For Marketing and Promotions: With your consent where required, we may use your information to tell you about new features, offers, and other news about Guest Match Pro.
  • To Improve Our Services: To analyze how users interact with the Platform, conduct research, and develop new features and services.
  • To Ensure Safety and Security: To prevent fraud, enforce our Terms of Service, and protect the rights and safety of our users and the public.
  1. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Other Users: Your public profile information (name, photo, bio, expertise, etc.) is visible to other users of the Platform, facilitating introductions.
  • With Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, and data analytics. These providers are contractually obligated to protect your information and use it only for the purposes for which we request.
  • For Legal Reasons: We may disclose your information if we believe it is required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • In Case of Business Transfer: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  1. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). This section describes your rights and explains how to exercise them.

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell about you.
  • Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions (such as the need to complete a transaction, detect security incidents, or comply with a legal obligation).
  • Right to Correct: You have the right to request the correction of inaccurate personal information that we maintain about you.
  • Right to Opt-Out of Sale/Sharing: We do not “sell” your personal information in the traditional sense. However, under the CCPA, certain transfers of data for analytics or advertising purposes may be considered a “sale” or “sharing.” You have the right to opt-out of this activity.
  • Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information. We only collect sensitive information (like account credentials) for purposes necessary to provide the service.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

How to Exercise Your Rights:

To exercise your Right to Know, Delete, or Correct, please submit a verifiable consumer request to us by emailing [legal@rawvoice.com].

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. We will need to verify your identity before processing your request.

  1. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee the absolute security of your information.

  1. Data Retention

We will retain your personal information for as long as is necessary to provide our services to you, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

  1. Children’s Privacy

The Platform is not intended for or directed at children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

  1. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

legal@rawvoice.com